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Permissable Debt Collector Action

Permissable Debt Collector Action


Contact you by phone between 8 a.m. and 9 p.m. Debt Collectors are allowed to contact you within that time frame. Attempts to contact you outside of that time frame unless given prior permission, is prohibited.

Work contact

Phone contact at work is allowed unless you previously indicated that such action should not take place.

Third party contact

Collectors are allowed to contact your relatives, neighbors, and friends for the purposes of getting location information. The Debt Collectors have the right to contact the mentioned parties to gain information on where you reside and work.

Credit bureau reporting

Reporting to the Credit Bureaus is permitted as indicated on the initial card member agreement.

Post dated payments

Asking for post dated payments is a common practice utilized by debt collectors. Depending on the state in which you reside, the collector may be allowed to ask for a post dated check. Our recommendation is to never provide your banking information to a collection agency.

Next Section: Verification of debt

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